Offer the best customer experience!
The market is increasingly competitive, and having an omnichannel communication strategy allows companies to constantly be in touch with their clients. Our experience in sales enables our clients to develop a profitable strategy and include a prospecting team to their sales force, to detect new opportunities and reach new business goals.
Expert bilingual agents provide our contact solutions while abiding by high quality standards (ISO 27001). We integrate technology, processes and security, to offer timely customer service, follow-up and reliable information to your clients.
How can we help?
Which points of contact media should companies include in their communication strategy with clients?
We develop solutions tailored to your needs!
We have over 200 bilingual agents at One Contact who can provide support for your client communication strategy, whether on the phone, social networks, WhatsApp or online chats. If you have a specific need, reach out to us and an expert consultant will guide you.
We offer value to your business!
INCREASE PROFITABILITY AND EFFICIENY
IMPROVE YOUR BRAND'S TRUST
REACH NEW PROSPECTS AND CLIENTS
DEVELOP COMPETITIVE ADVANTAGES
CREATE MORE LOYALTY WITH YOUR ACTUAL CLIENTS
Why One Contact?
We offer the highest quality service, delivering historical operating reports and in real time, accessing security cameras from a mobile app, defining KPIs along with the client, protecting our client’s information, as well their clients’ data, following standards of ISO 27001.