HELP DESK

HELP DESK

Guarantees the operation of the systems in a timely and fast manner, avoid that your operation stops due to incidents that were not escalated on time. One Contact guarantees inmediate attention in case of incidents, we achieve a centralized management of request, since we have an internal ticket system where the users requests what he needs and receives without worrying about the process, this can be adjustment according to the measure of your needs and as Cisco Golden Partner, we have systems of the highest quality, security, support 24/7 1st and 2nd level in all idioms. 

Gestión de pedidos

Escalación de servicios

Soporte remoto

Ticket de soporte por tiempos

Soporte 1er y 2do nivel