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BPO Services

BUSINESS PROCESS OUTSOURCING

Improve Your Company Performance.

CUSTOMER SERVICE OUTSOURCING

*Exclusive Service for Companies (not end user).

Clients are currently more demanding because they have access to a wide array of products covering the market. It’s not enough to offer high-quality products; the service has to be efficient in order to meet the needs of consumers. We delivered BPO Services, Let us Represent your Brand with Our Customer Care Team!

 

Improve your capability to capitalize on new opportunities. One Contact’s BPO services foster process optimization and cost reduction, to be able to expand your business.

Improve your Business Performance!

What is BPO and how can it work for you?

In recent years, BPO has had a high-paced growth in USA due to the need to outsource business processes, for example customer service. Business Process Outsourcing (BPO) is subcontracting the services of an organization offering another organization the ideal resources and technology to increase its performance.

And therefore, Business Process Outsourcing helps redefine the operating priorities, which enables companies to adapt and compete in an increasingly demanding market, where process optimization is a vital differentiator.

¿Qué beneficios obtienes?

¡Consulta con un experto!

Nuestras soluciones de contacto son entregadas por agentes expertos (bilingües) que operan bajo altos estándares de calidad (ISO 27001). 

 

Integramos tecnología, procesos y seguridad, para brindar atención oportuna, seguimiento e información confiable a tus clientes.

Contacto
 

¡Somos más que un Contact Center!

Tecnología y seguridad

One Contact ofrece la mejor de calidad de servicio, entregando reportes de la operación históricos y en tiempo real, acceso a las cámaras de seguridad desde una app móvil, definición los KPI´s junto con el cliente. Protección de la información del cliente, así como los datos de sus usuarios, bajo prácticas del ISO 27001.​​

Meet The Team

Jon Doe

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Jane Doe

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James Doe

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